At Complete Care Pharmacy, we differentiate ourselves from other pharmacies by placing a strong emphasis on providing comprehensive health solutions for our patients and local community. We understand that health goes beyond simply dispensing medications, which is why we prioritise working collectively with allied health professionals. By working together, we ensure a holistic approach to healthcare that addresses not only your medication needs but also considers your overall well-being.

Our key points of difference include:

• Personalised counselling in private pods for new medications, ensuring you receive the right information and support
• Dedicated triage desks to help prioritise our service and your care
• Medication dispensing in our private consult pods
• Access to care from our team of minor ailment specialists, who are experts in addressing common health concerns
• Access to our in-store allied health professionals including a Nurse Practitioner
• ‘Quiet hour’ to accommodate for our patients with sensory needs. Daily between 10am to 11am, we will dim our lights and turn down our music
• We pride ourselves on being disability-friendly, providing an inclusive and accommodating environment for all our patients
• As a registered NDIS agency, we are equipped to offer dedicated support and services for individuals with disabilities, ensuring your unique needs are met with compassion and expertise

In addition to our standard pharmacy services (medication packing, medication checks etc.) we also specialise in the following areas:

• Compounding
• IVF Support Services
• Men’s Health
• Minor Ailments
• Plant-Based Medicines
• Nurse Practitioner Service

The following products are available in-store:

• NDIS Products

• Professional Vitamins Range

• Extensive Wound Care

• Frozen Healthy Meals (Be Fit & My Chef)

To accommodate for our patients with sensory needs, we will be introducing ‘Quiet Hour’ in our pharmacies. Quiet Hour will take place daily between 10am to 11am.

Our aim is to provide a quieter and less stimulating environment by dimming our lights and turning down our music making it easier on the eyes and ears for our patients.

As a registered NDIS agency, our Complete Care Pharmacy is equipped to provide consumables and assistive technology to support patients under self, plan, or agency management.

This includes essential items like continence aids and nutritional supplements. Additionally, we offer services such as medication packing and the preparation of compounded medications to meet the personal requirements of NDIS participants.

Our goal is to ensure that you have access to the necessary resources and support to enhance your well-being and meet your unique healthcare needs.

Yes, we do! Our loyalty program is called Complete Rewards. Make sure you sign up for our loyalty program in-store to start earning loyalty rewards on your next purchase!

We believe in giving back to our valued patients and community, which is why we offer 3% back in reward dollars on all retail purchases.

As you shop with us, you will collect rewards dollars that can be redeemed at any time during your future visits. Whether it’s for a special treat or to offset the cost of your next purchase, our loyalty program ensures that your continued support is recognised and rewarded through exclusive loyalty benefits.

*Rewards apply to retail purchases only. Prescription items are strictly excluded from earning loyalty rewards.

Yes, there is! We use the click-and-collect ordering system through the MedAdvisor app. You can download the MedAdvisor app via the links below:

Apple: Click here

Android: Click here